Water Damage Restoration Services

Whole House Carpet Cleaning provides professional residential and commercial emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, our trained professionals are available 24/7 to clean up and repair damage to residential and commercial properties in Rochester NY, Buffalo NY or Syracuse NY.

Regardless of the type of water damage you  have in your  household or business, Whole House Carpet Cleaning has the tools and expert technicians required to make your dwelling look and smell like new. When it is handled properly, water damage mitigation can prevent thousands of dollars in damage. If water is left unattended, mold and mildew damage is more likely to occur to the structural elements of your home or building causing more damage. Call us in right away at 585-204-7847 to start the structural drying and clean up process and prevent costly, avoidable damages. We are available for emergency flood cleanup and water damage restoration services  24 hours a day, 7 days a week!

Causes of Water Damage in New York

Water damage to your home or office can come in varying degrees of intensity. Regardless of the amount of water present, the potential structural damage and health risks are all the same.

We have experience with water damage restoration from the following:

  • Leaking or frozen water lines or pipes
  • Overflowing sinks, bathtubs or toilets
  • Backed up sewage and septic tank lines
  • Sump Pump failure
  • Washing machine or dishwasher overflow
  • Heavy rain or storms
  • Cresting rivers or streams


3 Types of Water Damage

The first type is clean water flooding, which can be caused by a leaking or broken pipe, or overflow from a sink or bath tub. Clean water incidents can be messy, but are basically harmless.

The second type of water incidents carry a minor risk of injury or contamination, such as the drainage from a washing machine or water that has leaked from the exterior of your home or business. Exterior water will bring dirt/soil and other contaminants into the structure.

Black water incidents are ones that pose significant and distinct risks of injury or contamination, caused by sewage backup which has the potential to cause serious health risks.

  • Water damage assessment
  • Water extraction
  • Drying of affected areas such as walls, carpet, padding and furniture
  • Biowash cleaning of carpet or flooring
  • Remediating mold and mildew damage
  • Locating and repairing the source of leaking water
  • Assisting with filing insurance claims